We are big believers in Karma, and strive to treat every customer the same way we would want to be treated. So please don't hesitate to get in touch if you need to!
We have a hassle free return policy. If you are not satisfied with your order, return it to us in as-new condition in its original packaging and we will refund 100% of your purchase price.
Contact us by email at Sherpas@BackpackBuddha.com before you ship anything back to us.
If we make a mistake and send you the wrong product, or if there are missing or broken parts, the problem will be corrected at our cost. This is a rare occurrence, but when it does happen you will get what you ordered, and any shipping costs in both directions will be paid by us.
We make every effort to properly describe our products. Be sure to make note of listed dimensions and order products that are the right size and spec for your application.
If you have questions, feel free to contact us at Sherpas@BackpackBuddha.com
By email: Sherpas@BackpackBuddha.com
Backpack Buddha c/o Ship n'Grow
411 Otterson Drive
Chico, California, United States